Requests to iRaiser’s support are processed from Monday to Friday and must be sent before 5PM GMT +02.00. For urgent requests, please log in to support.iraiser.eu to choose the most accurate priority level for your demand. Emails sent to firstname.lastname@example.org are anonymous and handled within 3 working days
You can call us at 00331 84 17 84 93 from Monday to Friday between 10 AM & 12 AM GMT +02:00 and from 1:30 PM to 5PM GMT +02:00
Support by phone is for feedback and follow up on ongoing requests or for non-complex demands. Remember that support by phone is included for Premium subscribers (30 minutes a month) and charged as a supplement for Starter subscribers.
Contact your Project Manager by phone at 00337 87 84 28 85 from Monday to Friday, for ongoing projects follow-up. For new projects please send a request using support.iraiser.eu and assign it to Yann Tanquerel
You can access our software solutions’ user guides here
and our API Documentation
Send us your suggestions using our suggestion box here
Please find all the information for customizations, developments and consulting services here